At work, I get to field calls or emails (well, the calls are infrequent, the emails are a steady storm) from clueless users who have either received spam, a virus, or have gotten bounces from virii or spam that faked their return address. Today I got a call from a gentleman who informed me that he received an email with a virus.
“I obviously don’t want this. I want to get rid of it.”
Delete it.
“Delete it?”
Yes. Delete it.
“That’s all?”
Yup.
“Oh, ok, well, thank you very much.”
You’re welcome.
CLICK
Makes you long for those halcyon days of Matrixx Marketing, doesn’t it?
Left by John on May 21st, 2003
lol
Left by David on May 21st, 2003
Reminds you of the story about a guy who called because his computer wouldn’t come on. After the technician walked him through all the things he should ask (did you plug it in, did you press the on button, are all the wires connected in the back), the guy kept complaining about not being able to see all of the connections in the back. So the technician describes the places that should be connected and the guy says he still can’t see it. The technician asks why he can’t see anything. The guy replies that there is a blackout and all the lights are out.
Riiiiiigghhht!
Left by Angel on May 21st, 2003
As John pointed out about, we used to work at Matrixx Marketing which was, at the time, an outsourcer for official Gateway Tech Support. Let me tell you the joys of sticking high schoolers on the phone as official tech support people.
Plus, we definitely heard some fun computer misuse and abuse stories. I had one person who had honestly no clue where the power button was; it apparently powered up when they first plugged it in, and they never shut it down. He didn’t know what to push when I told him to press the power button.
Left by Jordan on May 21st, 2003